Returns

Replacement, exchange or credit

Replacement, exchange or credit can only be considered when the jewellery has been:-

  treated with care;
  used for its purpose; and
  has not been maliciously damaged in any way (beyond conceivable
  and permissible use for which it was designed).

A receipt of purchase may be needed.

SARDi reserves the full right to consider whether a decision to replace, exchange or credit should be taken for the article in question, based on skilled and reasonable examination of the article of jewellery by ours own craftsmen. Only values up to the invoice value of the one item could be credited, even if other items in the set are undamaged.